AirNZ CEO Greg Foran Seen Clearing Baggage Blacklog at Auckland Airport
January 11, 2023
PHOTO: Shane Reti MP; NZ Herald File
Air New Zealand’s CEO was spotted working the luggage claims hall at Auckland Airport on Sunday, after a long summer of mishandled bags and lost property.
The airline confirmed the executives team were among those volunteering during the busy holiday period.
The Air NZ chief is known for being a ‘hands on’ boss, frequently appearing pushing catering trolleys, but this latest job swap comes as the airline comes under fire for luggage handling.
Air New Zealand is one of the main operators of ground handling services at Auckland airport providing services to seven other carriers, loading and sorting luggage.
Over Christmas Auckland Airport, in particular, was the scene of mountains of lost and unaccompanied luggage.
Last week National MP Shane Reti published an open letter to Auckland Airport and Air NZ along with a picture of the arrivals hall dated 26 December.
Having had almost a quarter million views of his original post The MP said he had since spoken with the airport and airline on what can be done to increase capacity for handling unaccompanied baggage.